Discovering V90 terminals from remote office

  • This topic is empty.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #1018
    Avatarbrupisan
    Member
    • Total Post: 4
    • Newbie

    Hello,

    I have WDM 4.5.1 and i need help getting it to discover the terminals in one of our remote offices. It seemed to have discovered the terminals in our California and Canada offices just fine, but for some reason it did not discover the terminals in our Florida offices.

    Any help would be much appreciated!

    thank you,
    Barry

    #12109
    ConfGenConfGen
    Keymaster
    • Total Post: 10993
    • Jedi Master
    • ★★★★★★★

    Hi,

    you have to configure the Florida router to point the IP helper not only to your DHCP server but also to the WDM server.
    This way the units should find the WDM server automatically. Only if there is already a WDM server configured on the Florida units (Control Panel-WDM agent) it will do automatically.
    For testing I would enter the IP manually in one unit to see if the network connection is fine with the needed ports.

    Cheers
    CG

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.