Disconnecting USB devices

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  • #8060
    AvatarPstem
    Member
    • Total Post: 3
    • Newbie

    We have Xenith 2’s running the 104 firmware and Xendesktop 5.6.
    (I’m downloading v105 now)
    One of the attached devices is a Olympus dictation device. It works fine with force redirect and auto-launches the dictation application as expected when plugged in.
    The dictation devices sit in a USB cradle. When the user unplugs the device from the cradle, it appears to lock the session. Looking in the logs I have discovered that it is actually disconneting the USB keyboard connection (and the PS2 mouse is plugged into the keyboard). The only way to fix is to either pull the keyboard USB connection out and plug it back in or reboot the Xenith 2.
    Both are extremely inconvenient for the end user.
    There are no such problems on the handful of fat clients in the office.

    Has anyone come across similar problems or have any suggestions? Looking through the release notes there doesn’t appear to be any references to similar problems, but I will update today anyway.
    Any help much appreciated!

    #24416
    ConfGenConfGen
    Keymaster
    • Total Post: 9810
    • Jedi Master
    • ★★★★★★★

    Can you post your xen.ini?

    CG

    #24422
    AvatarPstem
    Member
    • Total Post: 3
    • Newbie

    Sure, here it is:

    ;*************************************************************
    ;* *
    ;* This xen.ini file was generated with the *
    ;* Configuration File Generator 6.4.08 *
    ;* Copyright by Thomas Moellerbernd *
    ;* *
    ;* http://www.technicalhelp.de *
    ;* *
    ;*************************************************************

    ;*************************************************************
    ;* General 1 *
    ;*************************************************************

    autoload=0
    AdminMode=yes Username=********* Password=**********
    Privilege=Low Lockdown=yes EnableNetworkTest=yes ShowDisplaySettings=Yes
    EnableGKey=yes

    ;*************************************************************
    ;* General 2 *
    ;*************************************************************

    Locale=English

    Device=vusb ForceRedirect=0x07b4,0x0228,0x03,0x01,0x01

    ;*************************************************************
    ;* General 3 *
    ;*************************************************************

    ShutDown=turnoff

    ;*************************************************************
    ;* Peripherals *
    ;*************************************************************

    Language=Uk

    ;*************************************************************
    ;* Display *
    ;*************************************************************

    Screensaver=60
    Dualhead=no MonitorAutoDetect=yes

    ;*************************************************************
    ;* Time *
    ;*************************************************************

    Timeserver=0.uk.pool.ntp.org Timeformat=”24-hour format” Dateformat=dd/mm/yyyy
    ; If you are using an older version of WTOS code please use:
    ; TimeZone= ‘GMT’ ManualOverride=yes Daylight=yes Start=030507 End=100507 TimeZoneName=GMT DayLightName=GMT

    TimeZone=’Greenwich Mean Time’ ManualOverride=yes Daylight=yes Start=030507 End=100407 TimeZoneName=”GMT Standard Time” DayLightName=”GMT Daylight Time”

    ;*************************************************************
    ;* Network *
    ;*************************************************************

    BootpDisable=yes
    DNSIPVersion=ipv4
    SignOn=No
    DisableDomain=yes
    DomainList=”*******”
    MaxVNCD=1
    VncPassword=”**********”
    VncPrompt=No Accept=5

    ;*************************************************************
    ;* ICA *
    ;*************************************************************

    SessionConfig=ICA SessionReliability=yes AudioQuality=High

    #24423
    ConfGenConfGen
    Keymaster
    • Total Post: 9810
    • Jedi Master
    • ★★★★★★★

    Where is the Xen part of the INI?
    SignOn=no??
    Thought you are authenticating against XD?

    CG

    #24425
    AvatarPstem
    Member
    • Total Post: 3
    • Newbie

    Sorry, not sure I understand- I’m using the xen.ini straight from the confgen and that is working fine. The user signs in through the wyse login and that authenticates against AD and signs them into their WIN7 desktop.

    #24430
    ConfGenConfGen
    Keymaster
    • Total Post: 9810
    • Jedi Master
    • ★★★★★★★

    So you have entered the XenDesktop URL locally on the clients?

    CG

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