Dell 3040 connecting to oneway trust domain

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  • #53545
    AvatarJacoo
    Participant
    • Total Post: 8
    • Newbie

    Hi

    I am having authentication problems connecting via RDS gateway from a Dell 3040. There is a oneway trust involved (Zx trust LAx domain). The RDS servers are located on the Zx domain. When connecting to RDS from a windows pc with a user account in the LAx domain all works 100%, but when connecting via Dell 3040 it prompts for a username and password connecting to the RDS gateway.

    Any help will be really appreciated!

    #53559
    ConfGenConfGen
    Keymaster
    • Total Post: 11287
    • Jedi Master
    • ★★★★★★★

    Could you post firmware version and config?

    CG

    #53579
    AvatarJacoo
    Participant
    • Total Post: 8
    • Newbie

    Hi CG

    Attached the firmware version and the config.

    #53580
    AvatarJacoo
    Participant
    • Total Post: 8
    • Newbie

    #53581
    AvatarJacoo
    Participant
    • Total Post: 8
    • Newbie

    #53589
    ConfGenConfGen
    Keymaster
    • Total Post: 11287
    • Jedi Master
    • ★★★★★★★

    In what way do you enter username and domain in the log-in box?

    CG

    #53604
    AvatarJacoo
    Participant
    • Total Post: 8
    • Newbie

    Hi CG

    The first screenshot is when login on to the terminal with the LA domain credentials.

    The second screenshot is the prompt when I launch the RDP collection (gateway details)

    #53605
    AvatarJacoo
    Participant
    • Total Post: 8
    • Newbie

    #53645
    AvatarJacoo
    Participant
    • Total Post: 8
    • Newbie

    I also tried to sign in with the fully qualified domain name (xxx@LAxxx.COM), but it also just prompt for credentials again.

    #54058
    AvatarJacoo
    Participant
    • Total Post: 8
    • Newbie

    We managed to resolve the problem by changing the one way trust to a two way trust on the domain.

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