Citrix Client Error on a domain

  • This topic is empty.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #235
    Avatarsreese19
    Member
    • Total Post: 4
    • Newbie

    The company I work for has CE 3125’s or 3150’s in most of the locations. Problem is that we need one machine that is capable of having sound and uploading pictures from digital camera’s. We call it our Utility Terminal. I have a bunch of S90’s that I am planning on using for our Utility Terminals. Here is the problem.

    When you log into the domain as a user you can then open up a Citrix session with no problem BUT when you log off of the terminal (Not reboot just log off) and then log back on you receive an error.

    The ‘Citrix Application Name’ Entry is missing from the c:Program FilesCitrixICA ClientAppserv.ini

    When you reboot everything goes back to normal.

    I am not an expert in Citrix so I am not sure how the file communicates. I do know that when I do a search for the APPSRV.INI I find one in the All users application data folder as well as the Default Users Application Data.

    At first Login the APPSRV.ini will then appear in the Application Data folder of the user that is logged in. When you log off and back on it is no longer there.

    It was suggested that I set the Save Dynamic Profile (Which I don’t totally understand what that means) so I did and set it to 10
    That changed nothing. Another of the suggestions was to allow roaming profiles which I immediately dismissed.
    I have set the Clean Profiles to 0 (Which is supposed to not clean the profiles after that)

    So far no dice. Still get the error after log off and then on

    Thanks for any help
    This is my first time finding this site and I am excited about it. I have the same story the webmaster has in the FAQ’s

    Gotta Love the little guys

    #8951
    Avatarthinkthin
    Member
    • Total Post: 1707
    • Jacked into The Matrix
    • ★★★★★★

    Hi,

    Glad you liked the site!

    It sounds like a profile issue alright. Question, I assume the device is standalone. Have you changed the default “User” account that the device uses to auto login? Maybe created a new one? If so you will have to alter netXclean not to delete the profile.

    If you have not changed this it sounds like the profile is not unloading on logout and a new temp profile is loading which does not have the appserv.ini.

    Normally you get a “windows could not unload the profile” message. The appserv.ini holds all your Citrix settings or the user.

    Let me know,

    Cheers,
    -TT

    #8954
    Avatarsreese19
    Member
    • Total Post: 4
    • Newbie

    It’s not a standalone. It’s on a domain. The problem is that I cant have one standard user in the NetXClean.ini for the device because it needs to access Domain Folders.

    Right now I am having another issue with it as well. I have a device in place right now for one of the users and about midway through the day everyday it reboots on her. says something about Memory and then just reboots. I changed the RAMDisk to 61MB’s but it is still hapening.

    #8955
    Avatarthinkthin
    Member
    • Total Post: 1707
    • Jacked into The Matrix
    • ★★★★★★

    What you are seeing are issues with why I do not like joining terminals to the domain.

    Here are a few guides for domain member ship…

    1/ Disable roaming profiles, this can be done from a reg key (search this site for the key).

    2/ Configure a default profile that is clean and ensure you copy the correct settings at login. This will give you the appserv.ini and other settings every time. Use FLEX profiles, local script but I would stay away from domain profiles.

    3/ Make sure your default domain profile is not setting up the incorrect locations, internet and temp files should point to Z: not C:.

    5/ Files that write to C: and roaming profiles including large uncontrolled profiles can fill up the space. This causes the unit to reboot. The ICA cache in the appserv.ini should be set to Z:

    6/ Don’t add the names to netXclean, let it delete the profile and save space. If you set it to 0 you keep fillinf up the space.

    7/ Stop any existing Group Policy applying, create a clean policy with no settings and set it to replace all others. Locate the units in a container separate to PC’s

    Basically create a unit that is almost stand alone in the way profiles are dealt with and keep them small and lean. This will avoid the problems you are having. Personally there needs to be a good reason for domain membership, I would not bother for the what you are trying to do – simple is good!

    Cheers,
    -TT

    #8964
    Avatarsreese19
    Member
    • Total Post: 4
    • Newbie

    OK i think I have this all figured out now.

    First of all I have to have the device on the domain. They need to be able to access a few domain files.

    They will use them to open up Wave files of secret shoppers so the managers can hear what the employee screwed up. Those files are on the domain. We use Citrix but we dont pass sound so they need someway to hear them. Up till now we have been using PC’s but they are crashing left and right. I happen to have a supply of S90’s from another project that we did not go forward with so that is why I am using them. The managers will use them for those wave files as well as WEB sites with training video’s and for downloading digital camera pictures.

    Primarily they will be using the Citrix login though. They log into the S90 and then into a Citrix App. They will only use the sound portion maybe once or twice a month.

    Fixing the problems
    I thought I had done it before but aparently it did not take. I copied the ICA CLient folder to the Default user as well as the All user’s folder. Now whenever anyone logs in they pull the correct INI file every time.

    The Rebooting problem is the fault of our SMS. Aparently SMS is trying to install the client on the device. It installs it to the Z Drive and then when it fills up it reboots. I am attempting today a fix found online. When you join the device to the domain it creates two folders. CCM and CCMSetup. If I create a TXT file and name them CCM and CCMSetup and then del the TXT extension I will have 2 files in the spot that SMS wants to create and install the client. It shouldnt be able to at that point. I am testing that today.

    I’ll let you know

    #8969
    Avatarthinkthin
    Member
    • Total Post: 1707
    • Jacked into The Matrix
    • ★★★★★★

    Awesome, thanks for the update!

    Post back how it goes as there is good info for all,

    Cheers,
    -TT

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.