Citrix 20.12.0.12.1 can not installed

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  • #73560
    Avatarlamshoeft
    Participant
    • Total Post: 9
    • Regular Joe
    • ★★

    Hello

    on some thinos (wyse 3040) devices with 9.1.1131 the citrix app appearCitrix App installed

    and on a other device in the same group zhe citrix app is not installet. I have already reset the device, but not App is showing

     

    No Citrix App

     

    Why the App is not installed?

     

    The configuration:

    config citrix app

    #74795
    ConfGenConfGen
    Keymaster
    • Total Post: 11270
    • Jedi Master
    • ★★★★★★★

    I do not see any difference between your screenshots.
    Are all units in the same policy group?
    All units have the same firmware version?
    Have you configured any device specific policies?
    Have you tried to reset the non-working units to factory default?

    CG

    #76322
    Avatarlamshoeft
    Participant
    • Total Post: 9
    • Regular Joe
    • ★★

    Hello

    sorry the second screenshot is wrong. It should shown that “0” App ist installed.

    I have resetting two devices to 8.6, after that i updated to 9.04 and than to 9.11. I see on both devices, how thte citrix.app is installed, but after this, only one device is shown that the citrix app under installed apps. But both devices works.

    #77528
    ConfGenConfGen
    Keymaster
    • Total Post: 11270
    • Jedi Master
    • ★★★★★★★

    Does one device has WLAN built-in?

    CG

    #78957
    Avatarlamshoeft
    Participant
    • Total Post: 9
    • Regular Joe
    • ★★

    Yes one device has the wlan built-in

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