changing rapport account password

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25. May 2012 at 10:44 #7367
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- Regular Joe
I’m trying to pull image form WES7 cx0 device but I’m getting error:

Unable to connect to the FTP Repository.
UID:rapport – Unable To Open FPT Server.

I assume this is because rapport account doesn’t have access to certain ftp folder.

I checked the rapport account and I saw this:

I’m not sure, what password did previous administrator set.
My question is when I remove thick from first box and change the password, is there a chance that it will mess up my WDM and the clients won’t able to connect or it is not related to WDM at all?
25. May 2012 at 11:35 #22409
ConfGen
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Just untick the “user must change password” box and leave everything as it is.

CG
28. May 2012 at 11:26 #22414
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Got it working.
Thanks!
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Jim Lathan

Greetings! My name is Jim Lathan, and I am a nerd, Diginerd is what my friends know me as. I have been with Dell about 20 years serving in many roles; mostly Systems Engineer. My history with Wyse starts years before the Dell acquisition. Before the purchase of Wyse, I and a hand full of system engineers guided dell to desktop virtualization leading to Dell developing its first Thin Client. Having kickstarted the VDI strategy I moved to the Client Product Group where I co-launched Dells VDI-in-a-box and participated in the vetting of the thin client industry which led to Dell purchasing Wyse. Once the acquisition was completed, I moved back into a systems engineer role to help educate and promote the new Dell / Wyse solutions. Years later, I have been active in providing feedback and new product evaluations for Wyse and other VDI related solutions. I am also continuing to educate myself and build experiences with Citrix, VMware, Microsoft, and cloud-based solutions. So, what makes me a Diginerd? My other technical passions is Raspberry Pi’s, 3D printers, laser cutters, Ham radio, and I love to learn about technologies big and small, old and new. My hobbies include renovating Commodore 64s, old school electronics and learning Linux. I also enjoy camping and being with my family. I want to finish by thanking Thomas for a tremendous job of building Techincalhelp. I pledge to you all that I will give it my all and do my best to fill his shoes.