changing rapport account password

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  • #7367
    Avatarchev
    Member
    • Total Post: 10
    • Regular Joe
    • ★★

    I’m trying to pull image form WES7 cx0 device but I’m getting error:

    Unable to connect to the FTP Repository.
    UID:rapport – Unable To Open FPT Server.

    I assume this is because rapport account doesn’t have access to certain ftp folder.

    I checked the rapport account and I saw this:

    I’m not sure, what password did previous administrator set.
    My question is when I remove thick from first box and change the password, is there a chance that it will mess up my WDM and the clients won’t able to connect or it is not related to WDM at all?

    #22409
    ConfGenConfGen
    Keymaster
    • Total Post: 11109
    • Jedi Master
    • ★★★★★★★

    Just untick the “user must change password” box and leave everything as it is.

    CG

    #22414
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    Member
    • Total Post: 10
    • Regular Joe
    • ★★

    Got it working.
    Thanks!

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