C10le not smooth roaming across multiple Xenapp 5.0 servers

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  • #6126
    Avatarbdouglas
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    C10le is not allowing users to pickup active or disconnected Xenapp sessions when moving on to another C10le. Citrix support tested this setup and stated that it is a problem with our C10le thin clients. We are using the xml broker setup instead of pnagent lite connecting to our WIs. This worked fine on one test server, but when load managed across mulitple Xenapp servers serving up the same app it is broken. WYSE support is also stumped on this one.

    Has anyone else out there experienced this and found a solution?

    Any help is appreciated.

    Brian

    #18946
    ConfGenConfGen
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    Have you tried this with PNAgent site instead?

    CG

    #18955
    Avatarbdouglas
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    We originally tried the PNAgent Lite but had too many issues in our environment. We tested with the xml broker setup using the ica client and got great results initially until we spread the implementation across 4 Xenapp terminal servers. This is when the smooth roaming stopped functioning unless Xenapp Load Management pointed the user to a server with a session already present.

    Brian

    #18958
    ConfGenConfGen
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    And this is working fine from a Win32 PC?

    CG

    #18959
    ConfGenConfGen
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    Can you try to connect to PNLiteServer=IPAddress:XMLPort instead of justth IP?

    CG

    #18964
    Avatarbdouglas
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    Works fine in a Win32 environment. We are not using PNAgent lite on the Thin Client…just ICA client.

    BD

    #18965
    ConfGenConfGen
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    So you have manually created a ICA session within the Connection Manager?
    Try my above suggestion the for the browser server.

    CG

    #18968
    Avatarbdouglas
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    Yes, we are manually creating an ICA session. Tried your suggestion with the IP:Port and still no smooth roaming. Thanks for your help anyway!

    BD

    #18971
    AvataraLiE
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    Are you using SignOn=0 or 1 in your wnos.ini ?

    We got a similar problem if we use SignOn=0 as the user provides the needed info (userid+password) after the session has been made.
    If you use SignOn=1 the user will have to provide the needed info (userid+password) before the session and any disconnected/active session will be “restored/reconnected”.

    #19088
    Avatarbdouglas
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    Thanks for your help aLiE. Unfortunately, your suggestion did not make a difference. We are authenticating to the domain as the session is launched instead of having the device authenticate. We use an icon that is published to a generic This OS desktop with each Icon using it’s own settings to launch and ICA session. Users were picking up their active or disconnected sessions fine from one Citrix aplication server. When we load managed across 4 servers is when we started encountering the problem.

    #19095
    AvataraLiE
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    Could you post your wnos.ini ?

    We currently have the same issue here, the solution (enter userid+password before the session) has not been accepted by our managers (i do understand why) but i’m sure we can find a solution for this.

    #19096
    AvatarJedimaster
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    @bdouglas wrote:

    C10le is not allowing users to pickup active or disconnected Xenapp sessions when moving on to another C10le. Citrix support tested this setup and stated that it is a problem with our C10le thin clients. We are using the xml broker setup instead of pnagent lite connecting to our WIs. This worked fine on one test server, but when load managed across mulitple Xenapp servers serving up the same app it is broken. WYSE support is also stumped on this one.

    Has anyone else out there experienced this and found a solution?

    Any help is appreciated.

    Brian

    #19102
    AvatarJedimaster
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    @bdouglas wrote:

    C10le is not allowing users to pickup active or disconnected Xenapp sessions when moving on to another C10le. Citrix support tested this setup and stated that it is a problem with our C10le thin clients. We are using the xml broker setup instead of pnagent lite connecting to our WIs. This worked fine on one test server, but when load managed across mulitple Xenapp servers serving up the same app it is broken. WYSE support is also stumped on this one.

    Has anyone else out there experienced this and found a solution?

    Any help is appreciated.

    Brian

    #19104
    AvatarJedimaster
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    • Total Post: 979
    • Jacked into The Matrix
    • ★★★★★★

    @bdouglas wrote:

    C10le is not allowing users to pickup active or disconnected Xenapp sessions when moving on to another C10le. Citrix support tested this setup and stated that it is a problem with our C10le thin clients. We are using the xml broker setup instead of pnagent lite connecting to our WIs. This worked fine on one test server, but when load managed across mulitple Xenapp servers serving up the same app it is broken. WYSE support is also stumped on this one.

    Has anyone else out there experienced this and found a solution?

    Any help is appreciated.

    Brian

    #19108
    Avatarbdouglas
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    • Total Post: 8
    • Newbie

    Thanks aLiE.
    Here is our test wnos.ini:

    ;*************************************************************
    ;* General 1 *
    ;*************************************************************

    autoload=101
    Rapportserver=wysewdm.selfregional.org
    AdminMode=yes Username=

    ;*************************************************************
    ;* General 2 *
    ;*************************************************************

    ;*************************************************************
    ;* Display *
    ;*************************************************************

    Resolution=1024×768 Refresh=75
    DeskColor=”0 0 64″
    Desktop=srhc_logo1.jpg Layout=Stretch
    Screensaver=”10″ LockTerminal=no Type=0

    ;*************************************************************
    ;* Time *
    ;*************************************************************

    Timeserver=dc2.selfregional.org Timeformat=”24-hour format” Dateformat=dd/mm/yyyy

    ;*************************************************************
    ;* Network *
    ;*************************************************************

    TCPTimeout=1
    SignOn=Yes

    ;*************************************************************
    ;* Printing *
    ;*************************************************************

    PrintCredentials=yes Username=install_kw Password=wildcat Domain=self
    Printer=SMB1 LocalName=”ispt01″ Host=\smhprt Name=”ispt01″ PrinterID=”HP Laserjet P3005 PCL 5e” Enabled=yes
    DefaultPrinter=SMB1

    ;*************************************************************
    ;* Wireless *
    ;*************************************************************

    IEEE8021X=yes network=wireless access=WPA-ENT eap=yes eaptype=EAP-LEAP leapun=16842 leappwd=wildcat encryption=TKIP
    Device=Wireless Mode=Infrastructure SSID=SelfSecure RoamSensitive=Medium

    ;*************************************************************
    ;* ICA *
    ;*************************************************************

    Seamless=yes

    ;


    ;- ICA Session 1 –
    ;- Each line but the last must end with a ” –
    ;



    CONNECT=ICA
    BrowserIP=xendc
    Application=”Internet Explorer73C8″
    Description=”Internet Explorer”
    Icon=internet.bmp
    Encryption=Basic
    Colors=high
    Logon_Mode=user-specified
    Domainname=SELF
    LocalCopy=no

    ;


    ;- ICA Session 2 –
    ;



    CONNECT=ICA
    BrowserIP=xendc
    Application=”EndoTool”
    Description=”EndoTool”
    Icon=endotool.bmp
    Encryption=Basic
    Colors=high
    Logon_Mode=user-specified
    Domainname=SELF
    LocalCopy=no

    ;


    ;- ICA Session 3 –
    ;



    CONNECT=ICA
    BrowserIP=172.16.11.171:7080
    Application=”Horizon Clinicals”
    Description=”Horizon Clinicals”
    Icon=CareMGR.bmp
    Encryption=Basic
    Colors=high
    Logon_Mode=user-specified
    Domainname=SELF
    LocalCopy=no

    ;*************************************************************
    ;* Troubleshooting *
    ;*************************************************************

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