BSOD on V90 Model VX0 devices

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  • #933
    AvatarJB
    Member
    • Total Post: 4
    • Newbie

    Hello,

    I’m a newbie to Wyse thin clients and to this forum.

    We are having repeated BSODs on a number of V90s. XPE 5.01 SP2 / Ver 3.04 Build 0503.1024

    BSOD says DRIVER_IRQL_NOT_LESS_OR_EQUAL and references afd.sys

    Flash config 977MB RAM config 1008MB.

    The following may (or may not!) be relevant:

    1. We have v90 devices on 2 floors, but only those on 1 floor are having an issue.

    2. People on the problem floor use a program on the TS that the problem-free folk do not use.

    3. Users on both floors access the same terminal server through the same make and model switches with the same configuration.

    4. We have HP thin client users on another network node that do not have this problem and they use the same program on the same TS that our problem folk use.

    I have also tried re-imaging a test device using the bootable USB, but all I got was colourful screens for 2 days (left running over the weekend) and the system was the same. Maybe I am using the wrong id2 file?

    Does anyone have a dummies guide to setting up PXE server to work with WDM?

    Thanks for helping!

    #11696
    AvatarJB
    Member
    • Total Post: 4
    • Newbie

    Update: this DOES happen to people on both floors. No one had reported it!

    #11699
    Avatarthinkthin
    Member
    • Total Post: 1707
    • Jacked into The Matrix
    • ★★★★★★

    Hi,

    It appears this is a driver in the winsock stack and it has history:

    http://support.microsoft.com/kb/894070

    http://www.file.net/process/afd.sys.html

    I would definitely look at upgrading the image. Use the USB 1.2 imager on this site but make sure what unit you have. Do you have V90 or V90L?

    The image you need for a V90 is 9V90.i2d and a V90L is 9V92.i2d. For 90 units you should definitely be using WDM (its free) so you can upgrade them remotely. If you want to use Wyse Simple Imager download this from the V90L firmware download on wyse.com and it has full instructions on use. The USB key is great in a Jam but loading over the network is way faster.

    This is weird as there are load of people using terminal services with XPe. Is there any other software or drivers you load locally to the device?

    Cheers,
    -TT

    #11705
    AvatarJB
    Member
    • Total Post: 4
    • Newbie

    I used the 1.2 USB imager and it worked great on my test V90. I was using the 1.3 Beta before.

    The V90 deployments so far have been “out of the box” with no customisation at all. Users just typed in RDC connection settings and were off. Sometimes they have a different keyboard and/or mouse, but that’s it. Samsung SyncMaster 740BX monitors. Nothing special there. They are not joined to the domain.

    I will release my updated client into the wild and see if does better than the originals.

    I saw the afd.sys threads you posted. I was hoping someone at this site had been through the same.

    I had loaded WDM 4.5.0 onto a W2003 server, but haven’t figured out the PXE server portion yet. As you suggest, I don’t want to do 200 of these with a USB drive!

    Thanks much for the reply and the helpful advice.

    #11709
    Avatarthinkthin
    Member
    • Total Post: 1707
    • Jacked into The Matrix
    • ★★★★★★

    Thanks for the information, we will be interested to hear how you get on.

    One more tip, use WDM 4.5.1 with the hot fix roll up or WDM4.5.3 (these are on wyse.com)

    Unfortunately WDM 4.5.0 and 4.5.2 had a number of annoying issues so I steer clear of them. May be its a odd/even release number thing 🙂

    Have a search on this site and in the downloads section for “PXE” and you will get the info you need to set up IP Helpers,

    Cheers,
    -TT

    #11872
    AvatarJB
    Member
    • Total Post: 4
    • Newbie

    Test systems with newer image and correct drivers for monitor and keyboard had no BSOD for one week.

    Thanks for all the help!

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