Bootrom Chip Type: Unknown

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3. May 2011 at 17:23 #6621
Rogue77
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I am using Wyse Device Manager to update the firmware on my thin clients. Currently I am trying to update some S30 thin clients to firmware Windows CE 6.0 Build 666 (from 664, 656, etc).

The problem I am having is this: From WDM I try to push the package and it will just sit in the scheduled packages for a very long time, basically never goes (let it sit overnight). I have 2 thin clients that this happens to at the moment.

Just for fun I tried a reverse FTP from the S30 thin client and it actually gives me an error, which follows:

“Cannot install this firmware which is incompatible with detected hardware.
Current hardware code: 8000001F
Image Hardware code: 7F”

I looked at the systems page to see if there was anything that was different in the hardware and the only thing I can see is on the line “Bootrom Chip Type:” is states “Unknown” where an S30 thin client that has no issues getting the 666 firmware has a bootrom chip type of “SST49LF020A.”

Does anyone know of a way to get these thin clients to update or get the bootrom chip type to say it’s correct type value?

Thanks for any help you can provide.

-Rogue77`
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Jim Lathan

Greetings! My name is Jim Lathan, and I am a nerd, Diginerd is what my friends know me as. I have been with Dell about 20 years serving in many roles; mostly Systems Engineer. My history with Wyse starts years before the Dell acquisition. Before the purchase of Wyse, I and a hand full of system engineers guided dell to desktop virtualization leading to Dell developing its first Thin Client. Having kickstarted the VDI strategy I moved to the Client Product Group where I co-launched Dells VDI-in-a-box and participated in the vetting of the thin client industry which led to Dell purchasing Wyse. Once the acquisition was completed, I moved back into a systems engineer role to help educate and promote the new Dell / Wyse solutions. Years later, I have been active in providing feedback and new product evaluations for Wyse and other VDI related solutions. I am also continuing to educate myself and build experiences with Citrix, VMware, Microsoft, and cloud-based solutions. So, what makes me a Diginerd? My other technical passions is Raspberry Pi’s, 3D printers, laser cutters, Ham radio, and I love to learn about technologies big and small, old and new. My hobbies include renovating Commodore 64s, old school electronics and learning Linux. I also enjoy camping and being with my family. I want to finish by thanking Thomas for a tremendous job of building Techincalhelp. I pledge to you all that I will give it my all and do my best to fill his shoes.