A bit of a vague one…

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  • #1495
    Richmond
    Member
    • Total Post: 5
    • Newbie

    A user contacted me and said that he connected his cellphone/mobile with images on it that he wanted to get onto the network to a wyse terminal (details of model and settings when I get them) and practically all the files on the telephone seem to have been deleted, and he can’t find the files.

    Now of course, I would never recommend a user attach a phone to a terminal unit of any type but what could have happened in this instance to mess up his ‘phone and are his files likely to have been put anywhere temporarily? Sorry for the vaguenesss of this, more details as they emerge…

    #14051
    ConfGen
    Keymaster
    • Total Post: 11428
    • Jedi Master
    • ★★★★★★★

    Hi,

    I have heard about that before with CE devices and an old mass-storage addon.
    If this fits to you then propably the files are really gone. You can try a Undelete tool to get them back.
    Most important would be to update the mass-storage addon to prevent this in the future.

    CG

    #14145
    Richmond
    Member
    • Total Post: 5
    • Newbie

    Many thanks. 😉

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