9.x Netscaler Double Authentication

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  • #74639
    Avatarrnicholls
    Participant
    • Total Post: 4
    • Newbie

    Has anyone run into this? with 8.6 devices we only have one authentication prompt but for 9.0 and 9.1 devices it seems like we are having to authenticate against the gateway, and then a second time against storefront?

     

    looking at our session policies on adc I’m not sure how we would be hitting a different profile between the two so I’m not sure where else to look.

     

    I really want to deploy 9.1 to our zoom users but without fixing this I can’t do that.

    #74799
    ConfGenConfGen
    Keymaster
    • Total Post: 11287
    • Jedi Master
    • ★★★★★★★

    Could you post screenshots from the two login windows?

    CG

    #75311
    Avatarrnicholls
    Participant
    • Total Post: 4
    • Newbie

    I will try to get screenshots Monday, I don’t have vnc as I am using WMS Cloud and I am at home currently.

     

    sounds similar to this article but my session policies just have true as the expression. https://vditoolbox.com/2021/01/06/dell-wyse-thinos-9-netscaler-adc/

    #76325
    Avatarrnicholls
    Participant
    • Total Post: 4
    • Newbie

    enabling Direct External Connection in the Citrix Broker Settings seems to have done the trick. I’m guessing ThinOS9 treats beacons differently than 8.

    #76970
    Avatartoby
    Participant
    • Total Post: 4
    • Newbie

    Yes, but then all connections are through the netscaler and not directly, even if the connection is directly possible.

    The only workaround as far as I know is to configure the storefront URL in WMS.

    • This reply was modified 2 months, 4 weeks ago by Avatartoby.
    #77016
    Avatarrnicholls
    Participant
    • Total Post: 4
    • Newbie

    That makes sense. Since this is an External policy would the best practice be to keep it how it is?

     

    Internal you would do the opposite and add storefront URL instead of Gateway?

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