8.1_029 receiver timeout

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  • #42582
    BP
    Participant
    • Total Post: 4
    • Newbie

    I recently updated a few devices to the 8.1_029 firmware. Since then I’ve been having a problem with the receiver “timing out”. After a period of somewhere between 60 and 120 minutes (probably 90), if the IE application I’m publishing is closed, and you attempt to launch it again from the desktop, a message is returned that reads “Enter Credential. Logon is timeout, please logon again” and asks for the user password. This is an auto logon, and in this situation I don’t want the end user to have to enter a password ever. Using the same wnos.ini file, I never saw this pop up in the older 8.0 firmware. I assume this message has to be coming from the receiver since it has changed in the 8.1 firmware. I can’t seem to find out how to disable timeout from occurring. The user that is connected isn’t in a disconnected state, they are active but idle. Below is my ini file setup. We’re connecting to xenapp 7.5. Thanks.

    ;*************************************************************
    ;* General 1 *
    ;*************************************************************

    autoload=2
    AdminMode=yes Admin-Username=removed Admin-Password=removed
    Privilege=None HideConnectionManager=yes

    ;*************************************************************
    ;* General 2 *
    ;*************************************************************

    Fastdisconnect=Signoff
    FastDisconnectKey=pause/break

    ;*************************************************************
    ;* General 3 *
    ;*************************************************************

    AutoSignoff=yes Reboot=yes
    Shutdowncounter=5 Unit=second
    ShutDown=turnoff

    ;*************************************************************
    ;* Peripherals *
    ;*************************************************************

    Language=Us

    ;*************************************************************
    ;* Display *
    ;*************************************************************

    DeskColor=”0 0 0″
    Desktop=gfcu.bmp Layout=Center
    Screensaver=0 LockTerminal=no

    ;*************************************************************
    ;* Network *
    ;*************************************************************

    SignOn=Yes LockTerminal=no UnlockRefresh=no
    DisableDomain=yes
    DomainList=”genfed” Disable=yes
    DefaultUser=memberaccess1290
    Password=removed
    MaxVNCD=1
    VncPassword=”removed” Encrypt=yes
    VncPrompt=No

    ;*************************************************************
    ;* General Session *
    ;*************************************************************

    SessionConfig=ALL Resolution=default

    ;*************************************************************
    ;* ICA *
    ;*************************************************************

    IcaBrowsing=HTTP
    Seamless=yes HideTaskBar=2
    PnliteServer=corp-xdc01 AutoConnectList=”InternetExplorer”
    SessionConfig=ICA DesktopMode=Fullscreen SysMenu=Remote SessionReliability=yes OnDesktop=applications

    #42584
    BP
    Participant
    • Total Post: 4
    • Newbie

    Just to update, the timeout is less than originally thought. Seems like 60 minutes.

    #42591
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Try PnliteServer=xxxxx Timeout=no

    CG

    #42595
    BP
    Participant
    • Total Post: 4
    • Newbie

    Unfortunately, that didn’t help. Could it be anything on the storefront backend web.config file side? I’m not very familiar with that end, and I’m also not sure why a firmware update would cause that to work differently. Thanks.

    #42596
    BP
    Participant
    • Total Post: 4
    • Newbie

    Instead of continuing to mess around with this I’m just going to downgrade to the 8.0_037 firmware I know works for us.

    #42605
    popoix
    Participant
    • Total Post: 15
    • Regular Joe
    • ★★

    Hi,

    i’ve the same problem with firmware 8.1.027 or 8.1.029 with T10 and C10LE. Even if the session isn’t idle we’ve got the message “Enter Credential Login is timeout, please logon again”.

    It’s very complicated because we must downgrade all of our Wyse to a 8.0.xx firmware and now when we buy new devices they’re shipped with 8.1.xx firmware.
    We are connecting to XenApp 7.8 and we use Storefront 3.5.

    Thanks

    Here is my wnos.ini:

    ;*************************************************************
    ;* General 1 *
    ;*************************************************************

    autoload=0
    EnableLocal=Yes HideDefault=yes
    AdminMode=yes Admin-Username=xxxxx Admin-Password=xxxxx
    Privilege=Low Lockdown=yes HidePPP=yes HideConnectionManager=No EnableKeyboardMouseSettings=yes ShowDisplaySettings=Yes SuppressTaskbar=no

    ;*************************************************************
    ;* General 2 *
    ;*************************************************************

    Locale=French_v2
    FastDisconnect=yes
    FastDisconnectKey=F10

    ;*************************************************************
    ;* General 3 *
    ;*************************************************************

    Shutdown=turnoff
    SysMode=Classic

    ;*************************************************************
    ;* Peripherals *
    ;*************************************************************

    Language=Fr
    LanguageBar=yes Language=FR
    Device=audio Volume=25

    ;*************************************************************
    ;* Display *
    ;*************************************************************

    ; If you are using a version of WTOS code < 7.0.1_13 please use:
    ; Resolution=DDC Refresh=
    Resolution=DDC Rotate=None
    DeskColor=”000 044 083″
    DesktopColorDepth=32
    Desktop=xxx-B-Q.jpg Layout=Center
    Screensaver=15 LockTerminal=yes Type=0
    ShutDownInfo=yes

    ;*************************************************************
    ;* Time *
    ;*************************************************************

    Timeserver=x.x.x.x Timeformat=”24-hour format” Dateformat=dd/mm/yyyy
    TimeZone=’GMT + 01:00′ ManualOverride=yes Daylight=yes Start=030507 End=100507 TimeZoneName=”Romance Standard Time” DayLightName=”Romance Daylight Time”

    ;*************************************************************
    ;* Network *
    ;*************************************************************

    Device=Ethernet Speed=”Auto” BootpDisable=yes
    SignOn=Yes ConnectionManager=Hide DisableGuest=yes IconGroupStyle=Default EnableOK=No
    DisableDomain=yes
    DomainList=”xxxxx”
    MaxVNCD=1
    VncPassword=”xxxxxxxxxx” Encrypt=yes
    VncPrompt=No
    WDMServer=x.x.x.x

    ;*************************************************************
    ;* Services *
    ;*************************************************************

    Service=SNMPD disable=yes
    Service=ThinPrint disable=yes

    ;*************************************************************
    ;* General Session *
    ;*************************************************************

    SessionConfig=ALL UnmapUSB=yes Mapdisks=yes DisableSound=No VUSB_AUDIO=yes

    ;*************************************************************
    ;* ICA *
    ;*************************************************************

    IcaBrowsing=HTTP
    Seamless=yes HideTaskBar=0 FullscreenReserved=No
    PnliteServer=https://xxx.xxx.xx storefront=no ReconnectAtLogon=1 ReconnectFromButton=1
    SessionConfig=ICA SysMenu=Remote
    AddCertificate=xxxxx.cer
    AddCertificate=xxxxx.cer

    EXIT=ALL

    #42622
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    Same to you:
    Use PnliteServer=https://xxx.xxx.xx storefront=no ReconnectAtLogon=1 ReconnectFromButton=1 Timeout=no
    and it should work just fine.

    CG

    #42815
    popoix
    Participant
    • Total Post: 15
    • Regular Joe
    • ★★

    Sorry but it doesn’t work.
    I have the message “invalid statement: Timeout” in the Wyse log.

    #42816
    popoix
    Participant
    • Total Post: 15
    • Regular Joe
    • ★★

    It seems to work with:

    Timeout=0

    #45947
    popoix
    Participant
    • Total Post: 15
    • Regular Joe
    • ★★

    In fact, it doesn’t work when i put the server group’s base url in pnliteserver but it works when i put the xenapp services url although apps icons are pixelated.

    Do you know why icons could be pixelated?

    Pierre

     

    #45954
    ConfGen
    Keymaster
    • Total Post: 10696
    • Jedi Master
    • ★★★★★★★

    The reason is the usage of the services URL.

    Use
    Use PnliteServer=https://xxx storefront=yes ReconnectAtLogon=1 ReconnectFromButton=1 Timeout=no

    Timeout=no has to be on the same line as the PNliteserver statement.

    CG

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