1200LE – mouse click beeps – keys work

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    AvatarSchofield
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    1200LE fw 5.2.069
    ini file:
    Autoload=1
    Signon=0
    Resolution=1024×768
    DeskColor=”000 000 000″
    TimeServer=10.30.1.200
    Privilege=None Lockdown=No

    #RDP Client Preferences (note: needs line continuation character )
    Connect=rdp
    host=10.30.2.20
    domainname=xyzcorp
    fullscreen=yes
    autoconnect=1

    works fine – well it did.
    now at random times – different users, different servers i get a condition where the user states ‘I’m locked up’.
    examining – i find the mouse clicks do not function – they just send a beep. remote console to the user session does the same – i can hear their machine beep when i click the mouse.
    keyboard works fine. solution is to keyboard log off (start button on keyboard log off save work etc).
    when the user immediately restarts the 1200le they can log in and function as normal.

    we have tried just unplugging the mouse and swapping – no good.
    power off poweron – no good most of the time- sometimes the user can work – but for minutes then condition comes back.
    the true solution is to end the session.

    thoughts?
    thanks
    dan

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