1200LE – mouse click beeps – keys work

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9. March 2011 at 17:04 #6501
Schofield
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1200LE fw 5.2.069
ini file:
Autoload=1
Signon=0
Resolution=1024×768
DeskColor=”000 000 000″
TimeServer=10.30.1.200
Privilege=None Lockdown=No

#RDP Client Preferences (note: needs line continuation character )
Connect=rdp
host=10.30.2.20
domainname=xyzcorp
fullscreen=yes
autoconnect=1

works fine – well it did.
now at random times – different users, different servers i get a condition where the user states ‘I’m locked up’.
examining – i find the mouse clicks do not function – they just send a beep. remote console to the user session does the same – i can hear their machine beep when i click the mouse.
keyboard works fine. solution is to keyboard log off (start button on keyboard log off save work etc).
when the user immediately restarts the 1200le they can log in and function as normal.

we have tried just unplugging the mouse and swapping – no good.
power off poweron – no good most of the time- sometimes the user can work – but for minutes then condition comes back.
the true solution is to end the session.

thoughts?
thanks
dan
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Jim Lathan

Greetings! My name is Jim Lathan, and I am a nerd, Diginerd is what my friends know me as. I have been with Dell about 20 years serving in many roles; mostly Systems Engineer. My history with Wyse starts years before the Dell acquisition. Before the purchase of Wyse, I and a hand full of system engineers guided dell to desktop virtualization leading to Dell developing its first Thin Client. Having kickstarted the VDI strategy I moved to the Client Product Group where I co-launched Dells VDI-in-a-box and participated in the vetting of the thin client industry which led to Dell purchasing Wyse. Once the acquisition was completed, I moved back into a systems engineer role to help educate and promote the new Dell / Wyse solutions. Years later, I have been active in providing feedback and new product evaluations for Wyse and other VDI related solutions. I am also continuing to educate myself and build experiences with Citrix, VMware, Microsoft, and cloud-based solutions. So, what makes me a Diginerd? My other technical passions is Raspberry Pi’s, 3D printers, laser cutters, Ham radio, and I love to learn about technologies big and small, old and new. My hobbies include renovating Commodore 64s, old school electronics and learning Linux. I also enjoy camping and being with my family. I want to finish by thanking Thomas for a tremendous job of building Techincalhelp. I pledge to you all that I will give it my all and do my best to fill his shoes.