Hi Ken,
Welcome to the forum!
I have had this issue before and unfortunately the Blazer currently does not handle task tray items.
The simple answer at the moment would be to look at a published desktops again until this feature is added to PNagent and published apps. Most likely not the answer you want however published desktops are fine in Citrix if setup and well managed.
Sorry, no better answer yet!
Cheers,
-TT