Reply To: New User. Need Help

#23765
Avatartimwalshmi
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Not sure you got the answer on the printer problem you were looking for. What we found was that with the printer plugged in as a local printer to the thin client it would not show up on our XP or W7 sessions if the drivers weren’t already loaded on the image. Once we added the drivers to the image the local printer would be loaded just fine.

For network printers we had to do the same thing.

The gotcha, to help us we used the HP and Ikon universal drivers for all of our networked printers that they worked for. The W7 image actually comes with most of the drivers already installed, so it’s the XP image that still gives us headaches.