Reply To: Force firmware downgrade – S10

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Hello, I am having the same problem as timstone. I talked with Dell/Wyse support and I referenced the “Merlin” image. I received the following response.

Hi Robert,

Thanks for your response.

Once a S10 device is upgraded to WTOS 7.x, it cannot be downgraded to 6.x. Published methods of downgrading the ThinOS are not supported by Wyse.

Warm Regards,
(deleted by Admin)

I have looked extensively for the “Merlin” image for the S10, w/o success. Where can I find it and how do I use it? 🙂 Dell/Wyse seems to have washed their hands of the S10.