- Total Post: 11485
- Jedi Master
there is no common cause.
Is the package applied after the manual reboot?
If yes, the WDM server simply missed the confirmation of the unit that the script has run and therefore WDM is not sending the unlock and reboot command.
You can try to write your own small script with only the “EL” command in it (EL=End Lockout). This should bring the unit back to the CE desktop, if the Hagent is still working at that moment.