Reply To: S10 disconnecting sessions

#14422
Avatarbcgjay
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Just wanted to update that Wyse support has recommended I upgrade my firmware on the V10Ls from 6.2.0_08 to 6.2.0.18; however, at the same time the tech says he couldn’t find any documented fix included in this firmware that specifically addresses this problem.

However, without upgrading, I haven’t yet seen the issue reoccur since disabling session reliability. It could also be possible that the users have simply stopped calling the helpdesk when receiving the error(s) though.