Reply To: WDM Not Detecting on Scan??

  • Total Post: 11217
  • Jedi Master
  • ★★★★★★★

It mainly depends on how your network is structured. If you are doing a scan via IP range all client regardless of the OS should be detected. A scan via subnet will only work in the same subnet where WDM is installed as WDM is using a UDP broadcast for detecting clients.
Due to several changes and updates in the client part it could be an issue with an old agent. Or even worse if the client is so old that there is no WDM/Rapport agent installed at all.
Starting with WDM 4.5 SNMP is no longer supported and if your client do not have a HAgent version of the client portion installed they will never be detected.
So, make sure which clients are not detected. Which OS and which agent is installed.