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Please download and use the latest USB imager 1.4, also take the time to read the manual that comes with it, both your issues are covered there,
The manual is excellent and the imager works perfectly…I have been using it to image my Wyse Units and have had NO problems. However I keep hitting brick wall when it comes to “pulling” a configured image from the Wyse Terminal. I’ll re-read the manual again to make sure I am not missing anything obvious.
Thanks for you post